Systematic mapping on social media and its relation to business

• Carolina Nicolas Alarcón ^[1] ; Angélica Urrutia Sepúlveda ^[2] ; Leslier Valenzuela-Fernández ^[3] ; Jaime Gil-Lafuente ^[4]
  1. [1] Universidad Santo Tomás

     Universidad Santo Tomás

     Santiago, Chile

     
  2. [2] Universidad Católica del Maule

     Universidad Católica del Maule

     Provincia de Talca, Chile

     
  3. [3] Universidad de Chile

     Universidad de Chile

     Santiago, Chile

     
  4. [4] Universitat de Barcelona

     Universitat de Barcelona

     Barcelona, España

     

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• Localización: European Research on Management and Business Economics, ISSN 2444-8834, Vol. 24, Nº. 2, 2018, págs. 104-113
• Idioma: inglés
• DOI: 10.1016/j.iedeen.2018.01.002
• Enlaces
  • Texto completo (pdf)
• Dialnet Métricas: 3 Citas
• Resumen

  • The aim of this study is to analyse the reach of existing investigation on social media and its relation to companies throughout 2014–2015. To achieve the proposed, the study proceeds in classifying such information and identifying methods to study social media and it's relation with different marketing associated topics. The research uses a mapping process that uses the database generated from references of Web of Science's publications during 2014–2015, amounting to 185 articles. The results found that the initial method is a descriptive analysis on the usage of social media as a tool for marketing. Nevertheless, during the past years studies have proposed that social media is becoming more an instrument for marketing and business management.

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