Resumen de Monitoring the quality of service to support the service based system lifecycle
Marc Oriol
Service Oriented Computing (SOC) has been established in the last recent years as a successful paradigm in Software Engineering. The systems built under this paradigm, known as Service Based System (SBS), are composed of several services, which are usually third-party software run by external service providers. SBS rely on these service providers to ensure that their services comply with the agreed Quality of Service (QoS). In contrast to other systems, the dynamic behaviour of SBS requires up-to-date QoS information for its proper management in the different stages of its lifecycle, from their initial construction until their decommission. Providing such QoS information has resulted in different technological solutions built around a monitor. Nonetheless, several research challenges in the field remain still open, ranging from theoretical aspects of quality assurance to architectonical challenges in decentralized monitoring. Based on the current research challenges for service monitoring, the research gaps in which we aim to contribute are twofold: - To investigate on the definition and structure of the different quality factors of services, and provide a framework of common understanding for the definition of what to monitor. - To investigate on the different features required to support the activities of the whole SBS lifecycle (i.e. how to monitor), and develop a monitoring framework that accomplishes such features. As a result of this thesis, we provide: What to monitor - A distribution of the quality models along the time dimension and the identification of their relationships. - An analysis of the size and definition coverage of the proposed quality models. - A quantified coverage of the different ISO/IEC 25010 quality factors given by the proposals. - The identification of the most used quality factors, and provided the most consolidated definitions for them. How to monitor - The elicitation of the requirements of the different activities in the SBS lifecycle. - The definition of the set of features that supports the elicited requirements. - A modular service-oriented monitoring framework, named SALMon, implementing the defined features. SALMon has been validated by including it in several frameworks supporting the different activities of the SBS lifecycle. Finally, we have conducted a performance evaluation of SALMon over real web services.
