Computing support for problem solving in virtual communities of practice

• Autores: María Clara Casalini, Elsa Clara Estevez, Tomasz Janowski
• Localización: Journal of Computer Science and Technology, ISSN-e 1666-6038, Vol. 7, Nº. 1, 2007 (Ejemplar dedicado a: Nineteenth Issue), págs. 52-58
• Idioma: inglés
• Enlaces
  • Texto completo
• Resumen

  • The paper presents a formal model for a knowledge repository shared by members of a Virtual Community of Practice (VCPs), describes how the repository can be used to underpin collaborative problem solving, and how to build computer support for such processes. The repository comprises the resources used and developed by VCPs particularly through problem solving. As a case study, the paper illustrates how the problem solving process and the underlying repository can be applied in disaster prevention and handling. The repository and the process are formally described using the RAISE Specification Language.

• Referencias bibliográficas
  • References [1] ACE A Collaborative Editor, http://ace.iserver.ch
  • [2] T.Berneers-Lee, J. HEndler, O. Lassila. The Semantic Web. Scientific American, 2001.
  • [3] B. Bruegge, A. Houghton. Computer-Supported Cooperative Work. Discussion Summary. Software Engineering Education and Practice, 1996.
  • [4] M.C.Casalini, E.Estevez, T.Janowski. Collaborative Problem Solving in Virtual Communities of Practice – A Case Study in Disaster Prevention...
  • [5] M.C.Casalini, T.Janowski, E.Estevez. A Process Model for Collaborative Problem Solving in Virtual Communities of Practice. 7th Working...
  • [6] W.Conen, G. Neumann. Prerequisites for Collaborative Problem Solving. Proceedings of WETICE 96, IEEE 5th Intl. Workshops on Enabling Technologies,...
  • [7] Federal Emergency Management Agency (FEMA), http://www.fema.gov
  • [8] First American Flood Data Services, http://fafds.floodcert.com/news/index.asp?ID=103
  • [9] C.George et al. The RAISE Specification Language. Prentice Hall, 1992.
  • [10] Google Docs & Spreadsheets, http://docs.google.com
  • [11] J. Grudin. Computer-Supported Cooperative Work: History and Focus. Computer, 1994
  • [12] Interpol Disaster Handling Procedures, http://www.interpol.int/Public/DisasterVictim/guide/chapitre2.asp
  • [13] B.Leuf, W.Cunningham. The Wiki Way: Quick Collaboration on the Web. Addison-Wesley Professional.
  • [14] Natural Disaster Handling Procedures, http://library.thinkquest.org/03oct/00758/en/home.html
  • [15] phpBB - Creating Communities, http://www.phpbb.com
  • [16] C. E. Porter. A Typology of Virtual Communities: A Multi-Disciplinary Foundation for Future Research. Journal of Computer-Mediated Communication....
  • [17] Resource Description Framework (RDF) - Semantic Web Activity - World Wide Web Consortium, http://www.w3.org/RDF
  • [18] Structured Analysis Wiki www.yourdon.com/strucanalysis wiki
  • [19] E. Wenger. Communities of Practice, Introduction, 2004.
  • [20] Wikipedia, http://www.wikipedia.org