Construction of a Benchmark for the User Experience Questionnaire (UEQ)

• Autores: Martin Schrepp, Andreas Hinderks, Jorg Thomaschewski
• Localización: IJIMAI, ISSN-e 1989-1660, Vol. 4, Nº. 4, 2017, págs. 40-44
• Idioma: inglés
• DOI: 10.9781/ijimai.2017.445
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• Resumen

  • Questionnaires are a cheap and highly efficient tool for achieving a quantitative measure of a product’s user experience (UX). However, it is not always easy to decide, if a questionnaire result can really show whether a product satisfies this quality aspect. So a benchmark is useful. It allows comparing the results of one product to a large set of other products. In this paper we describe a benchmark for the User Experience Questionnaire (UEQ), a widely used evaluation tool for interactive products. We also describe how the benchmark can be applied to the quality assurance process for concrete projects.