La investigación de la responsabilidad social empresarial en el sector hotelero: Análisis y revisión de la literatura científica

• Autores: David Daniel Peña Miranda, Antonio Jesús Guevara Plaza , José Antonio Fraiz Brea
• Localización: Anuario Turismo y Sociedad, ISSN-e 2346-206X, ISSN 0120-7555, Vol. 18, 2016 (Ejemplar dedicado a: Enero-Junio), págs. 137-158
• Idioma: español
• DOI: 10.18601/01207555.n18.08
• Títulos paralelos:
  • The investigation of business social responsibility in the hospitality sector: Analysis and review of the scientific literature
• Enlaces
  • Texto completo (pdf)
• Dialnet Métricas: 5 Citas
• Resumen
  • español

    Durante la última década, los académicos han mostrado un evidente interés en el estudio de la responsabilidad social empresarial (RSE), sin embargo, en la literatura científica son escasos los trabajos sectoriales en el tema, más aún en el sector turístico y, en específico, en el hotelero. Con el objetivo de identificar el estado actual de la investigación de la RSE en el sector hotelero, en el presente trabajo se hace un rastreo sobre los artículos más importantes de revisión bibliográfica en materia de RSE desde el ámbito general del management, seguido de un amplio análisis y revisión de la literatura científica de RSE producida en la industria hotelera durante los últimos diez años. Se concluye que sigue siendo escasa la investigación de la RSE en el sector hotelero, y que sus trabajos han estado dirigidos al análisis de prácticas de RSE, accountability, marketing y la relación con los resultados financieros.

  • English

    During the last decade, academics have shown a clear interest in the study of Corporate Social Responsibility (CSR), however, in the scientific literature the sectorial studies and researches on the subject are scarce and even more, in the tourism sector and specifically, in the hotel sector. In order to identify the current state of research on csr in the hotel sector, in this paper a trace on the most important articles on literature review on CSR from the general scope of Management was done and it was carry out a comprehensive analysis and review of the scientific literature on CSR in the hotel industry produced for the past 10 years. It is concluded that research on CSR in the hotel sector is still scarce and its studies has been directed to the analysis of CSR practices, accountability, marketing and the relationship with financial performance.

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