Usabilidad y accesibilidad en las redes sociales
- Autores: María Gabriela Miranda, Adriana Elba Martín, Viviana E. Saldaño, Gabriela Gaetan
- Localización: Informe Científico Técnico UNPA, ISSN-e 1852-4516, Vol. 6, Nº. 2, 2014, págs. 118-140
- Idioma: español
- DOI: 10.22305/ict-unpa.v6i2.98
- Enlaces
- Dialnet Métricas: 4 Citas
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Resumen
Con el advenimiento de la Web 2.0, ha surgido un gran énfasis por los productos y servicios digitales. Aquellas personas que no estén utilizando las tecnologías actuales se convertirán en excluidos a partir de esta revolución digital. Los adultos mayores representan uno de esos grupos en peligro de exclusión. En algunos casos, los adultos mayores se han desinteresado en las nuevas tecnologías. En otros casos, sin embargo, las tecnologías no tienen en cuenta las fortalezas y debilidades de los usuarios de más edad que promuevan la capacidad de uso. A partir de las barreras en acceso e interacción que experimenta el adulto mayor, la experiencia de uso puede llegar a no ser agradable y placentera, y terminar por producir un rechazo en el uso de la Internet.En este trabajo se analizan las barreras que el adulto mayor encuentra en la red social Facebook, en base a técnicas asociadas a la Experiencia del Usuario Web (UX). Luego de analizadas dichas barreras, se proponen recomendaciones de usabilidad y accesibilidad que permitan minimizar las barreras identificadas y mejorar la experiencia del adulto mayor.
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