Pedro Revilla Novella , Asunción Piñan Gaviria
Quality has always been a constant concern at the National Statistical Institute of Spain (INE). Nevertheless, a more systematic approach has been implemented since the LEG on quality recommendations and especially since the adoption of the Code of Practice. This paper describes INE experiences implementing a Quality Assurance Framework based on the Code of Practice and in the Sponsorship on Quality recommendations.
A quality structure was created, made up of a Quality Unit, a Quality Manager and a Quality Committee. Through this Committee, all INE units are involved in quality, taking decisions that, once approved by the Board of Directors, are adopted throughout the organization. Moreover, implementing a Quality Assurance Framework based on the Code of Practice is an INE project for 2012.
Calculating the indicators of the Barometer of Quality, implementing a reference metadata system including a quality report, implementing a satisfaction survey, and the preliminary steps to adopt the GSBPM as a good practice are some of the actions put in practice.
© 2008-2024 Fundación Dialnet · Todos los derechos reservados