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Evolución del concepto de usabilidad como indicador de calidad del software

  • Autores: José Luis González Sánchez Árbol académico, Francisco Montero Simarro Árbol académico, Francisco Luis Gutiérrez Vela Árbol académico
  • Localización: El profesional de la información, ISSN-e 1699-2407, ISSN 1386-6710, Vol. 21, Nº 5, 2012 (Ejemplar dedicado a: Información y derecho), págs. 529-536
  • Idioma: español
  • DOI: 10.3145/epi.2012.sep.13
  • Títulos paralelos:
    • The evolution of the usability concept as an indicator of software quality
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  • Resumen
    • español

      Los constantes avances tecnológicos en el sector de los sistemas interactivos y de información hacen que cada vez se consideren más factores y criterios para valorar su calidad durante su diseño, desarrollo y evaluación. Conceptos como la calidad en uso o la experiencia de usuario han entrado en escena y en muchas ocasiones aparecen sustituyendo o acompañando a la usabilidad en presentaciones, informes y artículos. Se identifica y analiza la evolución de estos conceptos y se caracteriza y sitúa cada factor de calidad en una dimensión y con un alcance determinado. Se identifican igualmente las relaciones y solapamientos entre esos mismos factores.

    • English

      Technological advances in the field of information and interactive systems mean that increasing numbers of factors and criteria are considered to assess quality during the design, development and evaluation process. In this context, concepts such as quality of use and user experience have appeared and in many cases are replacing or supplementing existing usability properties to identify the quality of the interaction process. In this paper we describe and analyze the evolution of the different concepts to identify the quality of the interaction on information systems and we help to characterize and locate each quality factor in one dimension and a specific range of the process of use, and consider the relationships and overlap between these concepts.

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