Resumen de Building Interactive Decision Aid applications, a workforce scheduling case study

Sofiane Oussedik

• Workforce scheduling involves a large number of rules (often conflicting) related to various aspects of labor regulations, human resource management and personal preferences including the maximum number of consecutive working hours and number of day and night shifts a person can work, requirements linked to seniority levels, restrictions on the number of consecutive day and night shifts assigned, vacation periods, time off requests, and fair distribution of responsibilities among the staff.

  An efficient application development methodology using ILOG OPL Development Studio and ILOG Optimization Decision Manager will be presented.

  The objective of the developments is to build a flexible decision support application that is able to generate alternative schedules and test several scenarios with regard to data changes, objective function changes and rules changes.