Una arquitectura multi-agente para apoyar el uso de comunidades de práctica en las organizaciones

• Juan Pablo Soto Barrera ^[1] ; Aurora Vizcaíno Barceló ^[2] ; Javier Portillo Rodríguez ^[2] ; Mario Piattini Velthuis ^[2]
  1. [1] Universidad de Sonora

     Universidad de Sonora

     México

     
  2. [2] Universidad de Castilla Grupo de Investigación ALARCOS
• Localización: Computación y Sistemas (CyS), ISSN 1405-5546, ISSN-e 2007-9737, Vol. 14, Nº. 3, 2011, págs. 225-244
• Idioma: español
• Títulos paralelos:
  • A Multi-Agent Architecture to Support Communities of Practice in Organizations
• Enlaces
  • Texto completo
• Resumen
  • español

    Este artículo presenta una arquitectura multi-agente diseñada para dar apoyo a las comunidades de práctica en organizaciones preocupadas por el intercambio de conocimiento. El principal objetivo de esta propuesta es facilitar el intercambio de conocimiento en empresas donde sus empleados están organizados en comunidades. Además de esto, este trabajo trata de apoyar a los miembros de la comunidad al momento de decidir en qué o quién confiar. Para esto, se propone un modelo de confianza basado en cuatro factores que las personas de manera consciente o inconsciente suelen considerar al momento de decidir si confían o no en un objeto o fuente de conocimiento.

  • English

    This paper presents a two layer multi-agent architecture designed to support communities of practice in organizations which are concerned about knowledge sharing. The main goal of this proposal is, therefore to facilitate knowledge exchange in organizations whose employees are organized into communities.

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