Ranking de las bibliotecas universitarias españolas en la gestión del personal

• Simón-Martín, José ^[1] ; Simón-Blas, Clara ^[2] ; Arias-Coello, Alicia ^[1]
  1. [1] Universidad Complutense de Madrid

     Universidad Complutense de Madrid

     Madrid, España

     
  2. [2] Universidad Rey Juan Carlos

     Universidad Rey Juan Carlos

     Madrid, España

     
• Localización: Revista española de documentación científica, ISSN-e 1988-4621, ISSN 0210-0614, Vol. 39, Nº. 1, 2016
• Idioma: español
• DOI: 10.3989/redc.2016.1.1259
• Títulos paralelos:
  • Ranking of Spanish university libraries according to their personnel management
• Enlaces
  • Texto completo
• Dialnet Métricas: 4 Citas
• Resumen
  • español

    Los objetivos de este trabajo son dos. En primer lugar, identificar aquellas bibliotecas universitarias públicas españolas que durante los años 2008 y 2012 han sido las mejores en el ámbito de la eficiencia en su gestión del personal y que, por tanto, pueden ser consideradas como referentes en la mejora de la eficiencia; en segundo término comparar las diferencias existentes en la organización del personal entre las bibliotecas más ineficientes y las más eficientes en dicha área. El cálculo de la eficiencia se ha realizado mediante la técnica de análisis envolvente de datos (Data Envelopment Analisis-DEA); así mismo, para el establecimiento de un ranking entre las bibliotecas eficientes se han utilizado los métodos de contar el número de unidades de referencia, el cálculo de la super-eficiencia y la evaluación cruzada. Las bibliotecas analizadas muestran en su conjunto una eficiencia global y técnica pura alta. De entre las bibliotecas eficientes, dos de ellas ocupan el primer lugar de la clasificación en los dos años estudiados. Estas dos bibliotecas disponen de una organización del personal diferente a las dos consideradas como más ineficientes.

  • English

    The aim of this work is twofold: first, to identify those Spanish public university libraries that have been the best at efficiently managing their personnel between 2008 and 2012, and can therefore be considered a reference in the area of efficiency improvement. Secondly, to look at the differences in the way personnel is organized between the most and the least efficient libraries. Efficiency was calculated using a Data Envelopment Analysis (DEA). In addition, the method used to rank the most efficient libraries consisted of counting the number of reference units, calculating the super-efficiency scores, and applying a cross-evaluation method. On the whole, the libraries analysed show a high global and pure technical efficiency. Of the most efficient libraries, there are two that are at the top of the ranking in each of the years studied. Personnel organization in these two libraries is different from that of the two least efficient centres in the study.

• Referencias bibliográficas
  • Adler, N; Friedman, L; Sinuany-Stern, Z. (2002). Review of ranking methods in the data envelopment analysis context. European Journal of Operational...
  • Andersen, P; Petersen, N. C. (1993). A procedure for ranking efficient units in data envelopment analysis. Management Science, vol. 39, 1261–1264....
  • Angulo-Meza, L; Lins, M.P.E. (2002). Review of methods for increasing discrimination in data envelopment analysis, Annals of Operations Research,...
  • Banker, R. D; Charnes, A; Cooper, W. W. (1984). Some models for estimating technical and scale inefficiencies in data envelopment analysis....
  • Banker, R. D; Chang, H. (2006). The super-efficiency procedure for outlier identification, not for ranking efficient units. European Journal...
  • Bellini, T. (2012). Forward search outlier detection in data envelopment analysis. European Journal of Operational Research, vol. 216, 200-207....
  • Bergendahl, G. (1998). DEA and benchmarks -an application to Nordic banks. Annals of Operations Research, vol. 82, 233-249. http://dx.doi.org/10.1023/A:1018910719517
  • Carvalho, F.A; Jorge, M. J; Jorge, M. F; Russo, M; Sá, N. O. (2012). Library performance management in Rio De Janeiro, Brazil: applying DEA...
  • Carvalho, F.A; Jorge, M. J; Jorge, M. F.; Medeiros, R.O. (2013). Análise de eficiência e desempenho no longo prazo: ilustração empírica de...
  • Charnes, A; Cooper, W. W; Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research,...
  • Chen, T. (1997). A measurement of the resource utilization efficiency of university libraries. International Journal of Production Economics,...
  • Doyle, J. R; Green, R.H. (1994). Efficiency and cross-efficiency in DEA: Derivations, meanings and uses, Journal of the Operational Research...
  • Hwang, M. J; Shieh, J. C; Hsieh, C. C. (2012). Using data envelopment analysis to evaluate library electronic databases. Journal of Educational...
  • Jarrillo Calvarro, S. (2012). Bibliotecas universitarias y costes. ¿Valemos lo que costamos? Boletín de la Asociación Andaluza de Bibliotecarios....
  • Johnson, A. L; McGinnis, L. F. (2008). Outlier detection in two-stage semiparametric DEA models. European Journal of Operational Research,...
  • Kao, C; Lin, Y-C. (1999). Comparing University Libraries of Different University Size. Libri, vol. 49, 150–158. http://dx.doi.org/10.1515/libr.1999.49.3.150
  • Kao, C; Liu, S-T. (2000). Data envelopment analysis with missing data: an application to University libraries in Taiwan. Journal of the Operational...
  • Kao. C; Lin Y-C. (2004). Evaluation of the university libraries in Taiwan: total measure versus ratio measure. Journal Operational Research...
  • Lai, M. C; Wang, W. K; Huang, H. C; Meng- Kao, M. C. (2011). Linking the benchmarking tool to a knowledge-based system for performance improvement....
  • Lee, C. W; Kwak, N.K.; Garrett, W. A. (2013). A Comparative Appraisal of Operational Efficiency in U.S. Research-University Libraries: A DEA...
  • Liu, S. T; Chuang, M. (2009). Fuzzy efficiency measures in fuzzy DEA/AR with application to university libraries. Expert Systems with Applications,...
  • Lu, W. M; Lo, S. F. (2009). An interactive benchmark model ranking performers- Application to financial holding companies. Mathematical and...
  • Mann, G. M. (1997). Efficiency evaluations of North American university libraries: Data envelopment analysis. Doctoral Thesis. Montreal, Canada:...
  • Noh, Y. (2011). Evaluation of the resource utilization efficiency of university libraries using DEA techniques and a proposal of alternative...
  • Owadie, S. (2011). Measuring the efficiency of university libraries, Ghana-Using data envelopment analysis. Tesis Doctoral. University of...
  • REBIUN. Red de Bibliotecas Universitarias. Estadística REBIUN. https://rebiun.um.es/rebiun/admin/Man ageIndicatorsPage;jsessionid=0BF061E983FD837...
  • Reichmann, G. (2004). Measuring university library efficiency using data envelopment analysis. Libri, vol. 54 (2), 136-46. http://dx.doi.org/10.1515/libr.2004.136
  • Reichmann, G; Sommersguter-Reichmann, M. (2006). University library benchmarking: An international comparison using DEA. International Journal...
  • Reichmann, G; Sommersguter-Reichmann, M. (2010). Efficiency measures and productivity indexes in the context of university library benchmarking....
  • Saunders, E. S. (2003). Cost efficiency in ARL academic libraries. The Bottom Line, vol. 16(1), 5-14. http://dx.doi.org/10.1108/08880450310464009
  • Sexton, T.R; Silkman, R. H; Hogan, A. J. (1986). Data envelopment analysis: critique and extensions. In: Silkman, R.H. (ed.), Measuring efficiency:...
  • Shahwan, T. M; Kaba, A. (2013). Efficiency analysis of GCC academic libraries: an application of data envelopment analysis. Performance Measurement...
  • Shim, W. (2000). Assessing technical efficiency of research libraries. Advances in Library Administration and Organization, vol. 17, 243–339....
  • Shim W. (2003). Applying DEA technique to library evaluation in academic research libraries. Library Trends, vol 51(3), 312-32.
  • Simar, L. (2003). Detecting Outliers in Frontiers Models: A Simple Approach. Journal of Productivity Analysis, vol. 20, 391–424. http://dx.doi.org/10.1023/A:1027308001925
  • Simon Blas, C; Arias Coello, A; Simon Martin J. (2007). Aplicación de la técnica DEA en la medición de la eficiencia de las bibliotecas de...
  • Simon, J; Simon, C; Arias, A. (2011). Changes in productivity of Spanish university libraries. Omega, vol. 39 (5), 578-588. http://dx.doi.org/10.1016/j.omega.2010.12.003
  • Stancheva, N; Angelova, W. (2008). Measuring the efficiency of university libraries using data envelopment analysis. En Research methodology...
  • Talluri, F; Sarkis, J. (1997). Extensions in efficiency measurement of alternate machine component grouping solutions via Data Envelopment...
  • Torgersen, A. M; Førsund, F. R; Kittelsen, S.A.C. (1996). Slack-adjusted efficiency measures and ranking of efficient units. Journal of Productivity...